HIMSSCast: A consultant’s counsel on efficiency, patient experience, workflow, AI and more
Chris Whelchel, founder and CEO of HealthTok, a healthcare consulting firm, had what he calls a “wonderful” opportunity to not only complete his doctoral practicum work at UC Health Yampa Valley Medical Center but to offer his approach to a project surrounding improving a roadmap for patients in the outpatient setting.
Harnessing several technologies, he was able to expeditiously complete a first-phase framework to help with redesigning the medical center’s patient experience.
In this week’s podcast, we’ll be discussing many things CIOs and other IT leaders at hospitals and health systems need to know about healthcare efficiency, the patient experience, workflow, AI and much more. All from the expert perspective of consultant Whelchel.
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Talking points:
- How Whelchel’s clinical experience shaped his approach to improving healthcare efficiency.
- An example of how Whelchel successfully used technology to improve both the patient experience and practitioner workflows.
- Some common challenges healthcare organizations face in adopting new technologies, and how they can overcome these barriers.
- How emerging technologies like AI can transform the healthcare industry as workforce shortages and administrative burdens increase.
- For healthcare leaders hesitant about integrating certain tech tools, advice to help them get started and see value in the process.
More about this episode:
Health systems chase ROI, target efficiency in AI for 2025
AI-enabled efficiencies can improve patient outcomes and reduce clinician burnout
Denver Health nurses gain big efficiencies redesigning Epic EHR workflow
Seattle Children’s Chief AI Officer: How do we train everyone on these tools?
How to properly evaluate AI technologies? UVA Health analytics leader has answers
Improving the patient experience can pay dividends you may not expect
Digital whiteboards are transforming the patient experience
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